We believe everyone within your team needs some level of training to do their job well, especially part-time or seasonal staff.
Your employees need an established baseline in salesmanship to perform at a high level. There may not be enough time to go through a complete training, but giving them a quick overview of our sales process is the perfect way to get everyone on the same page.
There are two reasons that you may not fully train a part-time or seasonal staff member, Time and
Money. You weigh those two areas and determine if its worth your time and the extra training costs to get those team members up to speed. FriedmanU has changed all that, with our short-course offering perfect for getting people trained in sales and customer service, fast.
Launched in 2020, our Retail Sales 101 can get your part-time or seasonal staff trained in the fundamentals of our Professional Sales Training in under 1 hour. This short course provides the framework for the soft skills needed to properly engage with your customers, regardless of your experience or time on the sales floor. Plus, you get access to our Remote Selling course, for businesses that allow their teams to communicate to their customers through Direct Messaging Apps like Facebook or Instagram, by text message, or by online web chat. There is a right way and a wrong way to communicate when using these platforms, and we want to make sure your team is doing it right!
The materials will be easy to understand, regardless of a team member’s previous experience or position.
Easy to customize managerial templates to be used at a store or company level.
Your managers will have an “ah ha!” moment once completing the course, with a new set of standards they will use to manage their teams effectively.
Your manager’s teams will appreciate the structure, have a clear understanding of their goals, and outperform your current expectations.