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WE HELP YOU TURN YOUR RETAIL STAFF INTO SALES-GENERATING ROCK STARS.

40 years of world-class retail sales and management training... ALL ONLINE!

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Retail Training Courses Built Around YOU

TRAINING IS IMPORTANT

  • It ensures everyone on your team knows how to excel in their roles, leading to a cohesive and high-performing operation.
  • FriedmanU's Online retail training is essential for retail success, offering 24/7 access to The Friedman Group methodology.
  • Without Training, accountability of performance is very difficult, and ends up being more emotional than factual.

TRAINING
SHOULDN´T
BREAK THE BANK

  • Online training boosts skill retention by up to 60%, offering a flexible and affordable way to enhance your team's capabilities
  • Maximize your team's potential with 20+ hours of impactful retail training from FriedmanU, providing great value for your investment.
  • E-learning takes 40% to 60% less employee time than traditional learning.

YOUR TEAM DESERVES IT!

  • 87% of millennials and 69% of non-millennials consider career development to be an important part of a job.
  • We understand that in most cases, content development (what you are training on) is the #1 hurdle companies face when organizing training.
  • FriedmanU offers a turn-key set of training materials relevant to front line sales and management personnel in the retail industry.

Empower Your Team: Our certification includes a range of courses for your staff

Retail Sales Training

Our proven 6 step process in creating ROCKSTAR sales and customer service staff.

Download Course Syllabus

Retail Management Training

The Gold Standard in management training for retailers. Train your managers to manage, coach and monitor a high performing sales team.

Download Course Syllabus

Retail Entrepreneurship

Understand all aspects of retailing and business ownership in one complete course to set you up for success.

Download Course Syllabus

Retail Leadership 2.0

Develop leadership, management, sales, and customer service skills so that members of commercial teams are capable of supporting their company's omnichannel strategy.

Download Course Syllabus
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FriedmanU Is Trusted By Brands All Over The World

1shumaker
lecreuset
ashley
drmartens
taylor
quiltsetc
litehouse
quarks
jhonnywas
hobbytown
quarks
jhonnywas
Ambiance
Eckroth Music
Gibbys
John Franich Jewellers
The Prospector
austad
bellagio_je

FRIEDMANU WORKS

BUT DON’T TAKE OUR WORD FOR IT, LISTEN TO WHAT OUR CLIENTS HAVE TO SAY.

Since starting with the Professional Sales Training, there has been a definite change in the conversations on the sales floor. My sales reps that have gone through the program no longer talk about the price of our products and focus more on what the client is looking for and making sure they leave the store with what they need.
Patrick WoodDistrict Manager/Trainer
Patrick Wood
Our 4-wall profit has steadily increased since implementing FriedmanU training. We have seen the largest improvement coming from conversion each year.
Meredith Del RossiRetail Operations Manager
Meredith Del Rossi
The sales structure that FriedmanU provides has greatly improved my interactions with my customers. The softer approach meant I was able to build genuine relationships with my customers and therefore be able to provide a better experience for them with my store.
Long LamBrighton, Sales Representative
Long Lam
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Transform Your Retail Business with Comprehensive Training from FriedmanU

In the ever-evolving retail landscape, staying ahead means constantly refining your operations, sales, and customer service. FriedmanU is here to empower your business with a comprehensive suite of courses and certifications designed to drive success in every aspect of your retail operation.

What Does FriedmanU Offer?

  • Retail Sales Training: Over 10 hours of targeted training for your sales staff, equipping them with the skills to convert browsers into buyers and boost your bottom line.
  • Professional Retail Management Training: Approximately 12 hours of in-depth training for managers, focusing on effective leadership, operational efficiency, and team development.
  • Retail Entrepreneurship: Whether you’re a seasoned retailer or new to the game, this course provides a strategic roadmap for enhancing your operations, sales, and customer engagement, including best practices for connecting with customers through messaging apps.
  • Retail Leadership 2.0: Our newest offering dives into critical topics like omnichannel strategies, ensuring your team is prepared to excel in a multi-channel retail environment and stay at the top of their game.
  •  

By incorporating FriedmanU into your business operations, you’re not just investing in training; you’re investing in a transformation that will redefine your retail success. With our specialized courses and certifications, your team will be equipped to tackle the challenges of modern retail and drive your business to new heights.

Join FriedmanU and unlock the full potential of your retail business.

Who Should Buy Retail Master Certification:

  • Owners Looking to Upgrade: If you’re an owner aiming to enhance your retail operations and stay ahead of the competition, this certification is for you.
  • Retailers with Great Products but Low Sales: If your products are fantastic but aren’t flying off the shelves as expected, this certification can help you unlock their true selling potential.
  • Managers Seeking to Boost Team Performance: If you’re a manager striving to improve your team’s sales and customer service skills, this certification offers the tools you need.
  • Entrepreneurs Expanding into Retail: If you’re an entrepreneur venturing into the retail sector, this certification provides a solid foundation to start strong.
  • Businesses Aiming for Consistent Growth: If your business is focused on achieving sustainable growth and adapting to changing retail landscapes, this certification is designed for you.
  • Struggling with Employability?: If you’re facing challenges with employability, training your people through this certification can be the best solution to enhance productivity and build a skilled workforce.

Who Should Not Buy Retail Master Certification:

  • Complacent Operators: If you’re satisfied with the status quo and reluctant to embrace change, this certification may not align with your approach.
  • Short-Term Thinkers: If you’re looking for quick fixes without a long-term vision, this certification might not meet your expectations.
  • Businesses Unwilling to Invest in Growth: If you’re hesitant to invest in your business’s future and employee development, this certification may not be for you.
  • Retailers Not Focused on Customer Experience: If enhancing customer experience is not a priority for your retail operation, this certification might not align with your goals.

What you’ll get if you hire FriedmanU

  1. Comprehensive Training: Access to over 20 hours of expert-led retail training, covering sales, management, entrepreneurship, and leadership.
  2. Flexibility: 24/7 availability of online courses, allowing your team to learn at their own pace and on their own schedule.
  3. Cost-Effective: High-quality training at a fraction of the cost of traditional programs, providing excellent value for your investment.
  4. Skill Enhancement: Courses designed to boost your team’s skills in customer service, sales techniques, and operational efficiency, leading to improved business performance.
  5. Certification: Earn certifications in Retail Sales, Professional Retail Management, Retail Entrepreneurship, and Retail Leadership 2.0, demonstrating your commitment to excellence and continuous improvement.
  6. Learning Platform Access: Manage your team’s learning journey with a user-friendly platform where you can add or delete users, view completion reports, and earn badges for completing courses, ensuring a seamless and engaging learning experience.

PRICING

Retail Master Certification

We want you to outsource your sales and management training to us. Get access to ALL our online course + all our retail operations templates. Price per user decreases as to add more licenses to help scale the cost as you scale your operations
$ 625
00
yr starting price for 5 users
  • Retail Sales Training Certification
  • Retail Management Training Certification
  • Retail Entrepreneurship
  • Retail Leadership 2.0 Course
  • 50+ Sales & Management Short Videos
  • 85+ Retail Ops Templates
  • Reporting
Popular

Custom Portal

Completely organize all your training into a single platform. Combine our courses and your materials to create a fully customized Learning Management System that fits your needs.
Custom Tailored to your needs
  • Retail Sales Training Certification
  • Retail Management Training Certification
  • Retail Entrepreneurship
  • Retail Leadership 2.0 Course
  • Retail Ops Templates
  • Build your own courses
  • Reporting Pro
  • Your Branding
  • Custom URL
Learn More

Yes, your staff can go through the courses anytime anywhere at their own pace.

They can use a PC, Tablet or Smartphone.

Yes, any user can retake the courses as many time as they wish. We actually recommend retaking certain sections of the course to refresh and sharpen your skills.

You can upgrade your plan at anytime to accommodate for additional users. You will be billed for that additional users at the time you add them.

Dont worry we got you covered, just delete that user and add the new member, we wont charge you extra.

Yes, you as an owner or someone from your team can manage enrollments on an easy to use admin panel.

LATEST NEWS / OUR BLOG

SALES METRICS DRIVERS

As a business owner, you already know that two most critical numbers in retail are: Conversation Rate and Average Sale. We need to connect with more customers. The percentage of shoppers you personally convert into buyers. It tells you the quantity of sales you make.

LEARN THE TWO KEY METRICS

CHECK OUT THE MOTTA GROUP CASE STUDY WITH FRIEDMANU

The Motta Group used FriedmanU to scale and standardize the training of over 3,000 employees.
Learn how they reduced training costs by over 50% and had an 18% increase in Add-on sales by using our Sales Training.

DOWNLOAD THE CASE STUDY

Get Affordable Training NOW

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