FriedmanU.com | Retail training Certification

A Retail Sales Training Built Around YOU

The difference between a unified and successful operation is based on a unanimous understanding of how to do your job well.
LinkedIn reported that 68% of employees prefer when learning takes place at the workplace.
Without Training, accountability of performance is VERY difficult, and ends up being more emotional than factual.

KPMG released a report stating that in some large organizations, up to 60% of total training costs are attributed solely to traveling costs.
Scalable and effective training can ONLY be achieved through a singular, online platform.
E-learning takes 40% to 60% less employee time than traditional learning.

87% of millennials and 69% of non-millennials consider career development to be an important part of a job
We understand that in most cases, content development (what you are training on) is the #1 hurdle companies face when organizing training.
FriedmanU offers a turn-key set of training materials relevant to front line sales and management personnel in the retail industry.

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There is no do…

Working on a Busy Floor with Limited Staff During this season

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2021 Shoppers: Every Opportunity Matters

In the past, some looked forward to the holiday rush, while other dreaded the types of customers they might have to deal w…

FriedmanU WORKS

BUT DON’T TAKE OUR WORD FOR IT, LISTEN TO WHAT OUR CLIENTS HAVE TO SAY.

Since starting with the Professional Sales Training, there has been a definite change in the conversations on the sales floor. My sales reps that have gone through the program no longer talk about the price of our products and focus more on what the client is looking for and making sure they leave the store with what they need.

Patrick Wood
District Manager/Trainer

Our 4-wall profit has steadily increased since implementing FriedmanU training. We have seen the largest improvement coming from conversion each year.

Meredith Del Rossi
Retail Operations Manager

The sales structure that FriedmanU provides has greatly improved my interactions with my customers.
The softer approach meant I was able to build genuine relationships with my customers and therefore be able to provide a better experience for them with my store.

Long Lam
Brighton, Sales Representative

We have been followers of the FriedmanU selling programs for many years, and we run our sales teams using the Professional Sales Training system pretty much by the book. We consider it a rite of passage and vital part of our manager on-boarding and training process, in order to stay consistent and disciplined to keep sending people through the program periodically.

Carson Row
Owner

We found that the FriedmanU Sales Courses are the best way to get my sales team on the same page, giving them the sales structure they need to succeed on the sales floor. This unified focus on how to sell improved their sales and created a higher level of customer service. I love the ability to have them go back through certain sections of the course when we identify an area they need to improve. I would 100% recommend FriedmanU for any retail business!

Haifaa Kattan
General Manager

Our Online Portal Is Loaded With Exclusive Content

SALES TRAINING

6 Extensive Sales Topics
Micro Learning Format
Metrics Driven Training
Hard+Soft Skill training
Progress Tracking
Completion Certificate
Rockstar Status Achieved

MANAGEMENT TRAINING

Great Managers MUST be Trained
Explore 5 Extensive Management Topics
Micro Learning Format
Metrics Driven Training
Sales Specific Management
Operations Specific Management
Completion Certificate
Rockstar Status Achieved

BUSINESS OPS TRAINING

New Course Launched in 2020
Explore 4 Extensive Retail Operations Topics
Micro Learning Format
Everything you need to run a store
People and Human Resource Training
Sales & Marketing Planning
Operations and Store Layout Training
Completion Certificate
Rockstar Status Achieved

RETAIL OPS TEMPLATES

Training Schedules Checklists
Operational Processes and Procedures
Goal Tracking and Goal Setting
Communication logs
Hiring and Interview

HOLDING EFFECTIVE MEETINGS

Unstructured meetings can be a complete waste of time, but if
done right they are immensely valuable to outlining expectations,
setting targets, and helping your team grow. We have created a
series of over 50 efective meetings for your sales team. Each topic
includes:

Short Video describing the topic and goal
Facilitators guide
Participants guide