40 years of world-class retail sales and management training... ALL ONLINE!
Our proven 6 step process in creating ROCKSTAR sales and customer service staff. Learn,
Pass and get Certified.
Price: $199.00
The Gold Standard in management training for retailers. Learn how to manage, coach and monitor a high performing sales team.
Price: $299.00 $199.00
Understand all aspects of retailing and business ownership in one complete course to set you up for success.
Price: $199.00
Your employees need an established baseline in salesmanship to perform at a high level.
Price: $99.00
One of the best-known phrases in the retail world is: “The customer is always right”. Moreover, although it is not entirely correct, it is one of the most widespread that seeks to capture an implicit message: meeting the needs and expectations of customers is the most important thing at all times. To
One of the best-known phrases in the retail world is: “The customer is always right”. Moreover, although it is not entirely correct, it is one of the most widespread that seeks to capture an implicit message: meeting the needs and expectations of customers is the most important thing at all times. To
Customer service is one of the most challenging tasks that retail store staff face in their day-to-day lives. In addition to knowledge of the products and their respective prices, staff must have attitudes, skills, commitment and other characteristics that provide a positive and memorable experience to customers. The attitude of service and
Adding to Your Average Sales Can Make or Break A Retail Store: Make the Most of the Holiday Shopping Season! There is no doubt that the holiday shopping season is about as hectic as it gets in retail. But given our current environment post-Covid, there is a lot of uncertainty around just
One of the best-known phrases in the retail world is: “The customer is always right”. Moreover, although it is not entirely correct, it is one of the most widespread that seeks to capture an implicit message: meeting the needs and expectations of customers is the most important thing at all times. To
Customer service is one of the most challenging tasks that retail store staff face in their day-to-day lives. In addition to knowledge of the products and their respective prices, staff must have attitudes, skills, commitment and other characteristics that provide a positive and memorable experience to customers. The attitude of service and
Adding to Your Average Sales Can Make or Break A Retail Store: Make the Most of the Holiday Shopping Season! There is no doubt that the holiday shopping season is about as hectic as it gets in retail. But given our current environment post-Covid, there is a lot of uncertainty around just
Our online training tools are quick to implement and the most cost effective way to remotely train your teams on sales and customer service. Save time, money and professionally develop your people during this difficult time!
Training can dramatically reduce employee turnover because people know what to do and are trained to do it wel
Also keep in mind that companies typically pay about 1/5 of that employees annual salary just to replace them! Those are real $$!
