Since starting with the Professional Sales Training, there has been a definite change in the conversations on the sales floor. My sales reps that have gone through the program no longer talk about the price of our products and focus more on what the client is looking for and making sure they leave the store with what they need.
Our 4-wall profit has steadily increased since implementing FriedmanU training. We have seen the largest improvement coming from conversion each year.
Meredith Del Rossi
Retail Operations Manager
The sales structure that FriedmanU provides has greatly improved my interactions with my customers.
The softer approach meant I was able to build genuine relationships with my customers and therefore be able to provide a better experience for them with my store.
Brighton, Sales Representative
We have been followers of the FriedmanU selling programs for many years, and we run our sales teams using the Professional Sales Training system pretty much by the book. We consider it a rite of passage and vital part of our manager on-boarding and training process, in order to stay consistent and disciplined to keep sending people through the program periodically.
We found that the FriedmanU Sales Courses are the best way to get my sales team on the same page, giving them the sales structure they need to succeed on the sales floor. This unified focus on how to sell improved their sales and created a higher level of customer service. I love the ability to have them go back through certain sections of the course when we identify an area they need to improve. I would 100% recommend FriedmanU for any retail business!
COVID-19 HAS TAUGHT US
Converting customers is more important than ever. With limited opportunities across the retail industry, it is critical that your sales team is tracking, engaging and successfully converting leads. See how FriedmanU is helping the retail industry succeed during COVID-19.
Check Out The Motta Group
The Motta Group used FriedmanU to scale and standardize the training of over 3,000 employees.
Learn how they reduced training costs by over 50% and had an 18% increase in Add-on sales by using our Sales Training. Download the Case Study