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01
Oct
2020

Store Meeting Series

The Store Meeting Series provides a variety of performance improving in-store meetings facilitated by the Store Mana…

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01
Oct
2020

Sales & Customer Service

This video series helps expand on the Friedman sales principles and includes a summary sheet as a quick reference for th…

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01
Oct
2020

Coach Guide

This area contains coaching resources to assist Store Managers in devoloping their sales team’s skills. Click …

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01
Oct
2020

Friedman Forms

Many of these tools are referenced in our Gold Star Selling and Retail Management Courses. These forms include; hiring …

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01
Oct
2020

Sample Retail Forms

Every retailer should have a set of standardized operational and employee development documents. Items like Time-Of…

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01
Oct
2020

Store Management Series

The Store Management Series provides a selection of videos for management development. A quick summary of the key poin…

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01
Oct
2020

Sample Retail Policies

Our Sample Retail Policies include a complete employee handbook example, store policies and procedures and the most i

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