Why is it important to train retail store staff about customer service?

Customer service is one of the most challenging tasks that retail store staff face in their day-to-day lives. In additi…

Adding On Could Be The Best Way to Make It Through The Year

Adding to Your Average Sales Can Make or Break A Retail Store: Make the Most of the Holiday Shopping Season! 

There is no do…

Working on a Busy Floor with Limited Staff During this season

Understanding The Verbal Contract: Working Two Customers at Once

Everyone is running lean right now, so how will you ha…

2021 Shoppers: Every Opportunity Matters

In the past, some looked forward to the holiday rush, while other dreaded the types of customers they might have to deal w…

Why most people hate their managers and what to do about it

How to become more of a leader in your managerial role

Richard Branson once said, “If you take care of your employees, the…

The Art of Customer Engagement; It doesnt have to be awkward

How to break through a customer’s defensive shield and connect in today’s retail world

In today’s retail environment f…